In this virtual video panel series, WashingtonExec interviews industry and public sector leaders to explore the challenges, innovations and initiatives shaping the government IT landscape. This video was originally recorded on April 27, 2026.
In this segment, WashingtonExec’s Amanda Ziadeh sits down with Mike Raker, CTO at Maximus, and Dr. Nikki Collier, CIO at the Justice Department, to discuss how organizations are navigating enterprise transformation amid growing complexity.
Raker and Collier share how their organizations are approaching modernization in the age of AI, from integrating systems and managing legacy technology to operating across decentralized environments. They explore the common challenges facing government and industry, including balancing standardization with flexibility, prioritizing high-value investments and driving transformation with limited resources.
The conversation also highlights the evolving role of customer experience, data and cybersecurity in enterprise strategy. From standing up dedicated CX initiatives to strengthening security postures and addressing supply chain risks, the panel underscores how organizations are adapting to meet rising expectations.