Susan Longley
Executive Vice President, JSI
For Susan Longley, a significant accomplishment has been JSI’s expansion of services for key federal domestic health clients like HHS. As a trusted partner, JSI navigated recent transformative changes in health programs and clinical guidelines, implementing next-generation solutions focused on enhancing patient safety and quality improvement.
By leveraging JSI’s 30+ years of domain expertise with HHS, coupled with the introduction of new digital assets, the company expanded the reach and accessibility of vital clinical information for both providers and patients.
“We are delighted to have Susan leading our U.S. health and education division,” said Muka Chikuba-McLeod, president and CEO of JSI. “In the six months since she joined JSI, she has focused on scaling our work to meet today’s most pressing health challenges, while staying grounded in the technical insight and exceptional partnerships that JSI is known for. Susan is ensuring that JSI’s U.S. portfolio is designed to meet existing and emerging client needs, and enabling our teams to deliver impactful and sustainable solutions across the U.S. health and education landscapes.”
JSI’s domestic health portfolio includes various projects aimed at streamlining care delivery, lowering costs and providing standardized data for performance improvement. This is executed through partnerships with community health centers, HHS, and others, where JSI leads initiatives to promote and enhance high-quality care and primary care. By doing so, JSI reduces reliance on more expensive alternatives like emergency room utilization, increasing overall efficiency.
Why Watch
For over 40 years, JSI has been a trusted partner to HHS, states and local communities, driving improved health outcomes in critical domestic health areas. By integrating its expertise in life sciences, supply chain, and data modernization, JSI is sharpening the focus of its U.S. domestic work to provide greater accountability and long-term value for partners and the communities it serves.
JSI’s strategy emphasizes measurable and faster results by implementing whole-person care, improving rural health delivery, and utilizing data-driven integration across services to scale impact throughout the healthcare landscape.
“Witnessing the impact of our long-term partnerships with federal and state clients in improving health outcomes has been truly rewarding,” Longley said. “Over the past few months, I’ve learned about JSI’s extensive expertise across the health care delivery lifecycle, from maternal health to early childhood to adults and aging populations. I am enthusiastic about JSI’s future as we leverage this deep experience alongside new capabilities.”
Fun fact: Longley loves to cook and bake. She enjoys experimenting with seasonal ingredients and customizing classics.